Shipping & Returns

 

Shipping Information

During checkout you will see the total price, including taxes, shipping and handling charges, in Canadian dollars before you place your order. Your credit card will be charged in Canadian dollars according to the charges displayed during Checkout. Packages shipped to Canadian addresses do not require a signature for delivery.

  • Shipping charges are based on your order total.

  • Additional Charges for Oversized or Overweight Items may apply.

  • Shipping and handling charges are subject to change without notice.

 

Easy Returns & Exchanges

The happiness of our customers is extremely important to us. If you receive a flawed or damaged order, we are always willing to replace or refund it. If you wish to return an order for some other reason, please know that we are happy to work with you on a case by case basis to make sure you're not stuck with an item that you cannot use and don't absolutely love! If you have any issue with an order, please reach out to us via email and we would be happy to sort out the issue.

Stitch by Stitch 
stitchbystitchbusiness@gmail.com